Creative

Hi, I’m

Dimitris
Mavridis

IT Technician

About

Senior IT Technician @ COSMOTE Mobile Telecommunications S.A.

Experienced IT Technician with over 5 years in the IT industry. Currently working in the telecommunications field providing technical solutions to SoHo companies and internal employees. Mentoring and preparing new colleagues. In love with technology and problem solving.

Problem Solving
Office 365
Networking
MacOS / Windows 10

Resume

Professional experience
2018 - Now

CosmoteAtYourService Remote Support @ COSMOTE Mobile Telecommunications S.A.

● Designs and collaborates with internal and external teams for chat services project for helpdesk ● Maximized capabilities with current hardware resources ● Manages internal and external support network systems ● Provides Level 3 remote support for SoHo companies and internal clients ● Supports VoiP technologies ● Administrates MDM VmWare AirWatch console for over 10K employees ● Supports active directory ● Organizes and designs LAN Networks ● Designs Wi-Fi Mesh solutions ● Mentoring new colleagues

2017 - 2018

Telecommunications equipment operator Greek Army

Military obligations : Fulfilled ● Operated and maintained Thuraya satellite phones and intracom defense electronics timely

2015 - 2017

IT Service Desk @ COSMOTE

● Provided remote support to over 10K employees ● Organized hardware resources ● Supported active directory for domain and exchange users ● Set up network printers with static ips and scanning tools

2012 - 2020

Freelancer Web Designer

● Website Administrator for SoHo companies ● Designs and develops webpages for diverse clientele using WordPress platform ● Provides office 365 support and exchange solutions

2015 - 2015

IT Support @ Loutra Pozar

● Provided technical support for network Dvrs such as Hikvision ● Organized Ubiquity networking tools

2010 - 2011

Onsite Technical Support @ Smart Technologies

●Designed multimedia and hardware solutions for schools ● Installed and configured SmartBoards

Education

Education and Certificates
2021

Azure Fundamentals

●Cloud concepts, core Azure services , core solutions and management tools on Azure ● Security identity, governance, privacy, and compliance features ID: 989704385

2011 - 2020

Automation Engineering - Technological education institute of central Greece

● Developed and published Android application “Tei xalkidas” ● Designed projects using Matlab and Arduino microcontrollers ● Designed and developed smart home (currently running) with IoT using Google Assistant

2008

English Language certificate

Michigan State University

2008

Cerifikat Deutsch B1

Goethe-Institut e.V.

Seminars

2021

Microsoft Azure Fundamentals

2020

Managing Office 365

2018

2018 VMware Air watch MDM Admin

2017

2017 Grow Greek Tourism Online by Google

2017

2015 Amsterdam Casual Connect

2014

Building automation

2012

Visual Basic

Badges

Interests

Travel

Photography

Graphic design

Apple computers

Visual Basic

Skills

Technical skills

MacOs, Yuboto sip, Office 365, Visual Studio,Bmc Remedy, Adobe Suite, MacOs, Virtual Private Networking WebDesign

Personal Skills

Analytical Thinking, Problem solving, Troubleshooting , Team player, Team Management, Passionate, Mentoring

Experience

Feel free to contact me

    Let's talk

    Do I match for a job ? Don’t hesitate to contact me.

    • Phone: 6996074024
    • eMail: info@jimavridis.com
    • Athens, Greece